Panopto downtime in January 2022

On Saturday January 8, 2022, the UIC instance of Panopto will be upgraded to the latest cloud version. This upgrade will require some downtime. Please expect up to four hours of downtime, with a target start time of 20 hours. While Panopto is offline, you will not be able to access the recordings on the server, and any attempt to download from Panopto will result in a “Server unable to connect”. Scheduled recordings will be captured offline and uploaded when the site is brought back online. You can always select the offline registration option and download once the site is back online. Panopto content cannot be copied during downtime. All course copy requests will be processed after the downtime.

Key features to note as part of this upgrade:

  • Audio descriptions – To improve accessibility, Panopto’s visualization interfaces will now automatically pause and read audio descriptions aloud, using automatic text-to-speech. Audio descriptions can be downloaded or created in the Panopto editor. Please watch How to add audio descriptions to Panopto videos for more information.
  • Internet Explorer – As a reminder, Panopto discontinued support for Internet Explorer 11 (IE11) on June 26, 2021. Once this change is applied, users attempting to access Panopto will be prompted to switch to a modern browser.
  • Chat notifications – With this release, all users will receive a daily summary email of discussion comments and replies on their videos and comment feeds. Users can manage their notification preferences through a convenient link in the notification email. Learn more about Managing Chat Notifications preferences.
  • Student video submissions – In Blackboard, teachers will be able to create assignments that require their students to submit a video recording. Students do not need a Panopto personal folder to create their recording or complete the assignment.
  • Video reference copies – Users will be able to place a reference to a video in a new folder, so that it can be distributed to a different audience. Reference copies allow you to override some settings, have a completely clean list of student-provided metadata, and don’t consume stored hours or hours of use. Please click on the link to learn more about Video reference copies.
  • Recording distributed by mobile application – Users of the Panopto mobile application will be able to join and contribute to the video of a recording in progress. This feature allows mobile devices to record a single event from multiple angles, with no special equipment required.

For any questions, please consult the Panopto Support Site or send an email to [email protected]

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